Remove the Background tuyển dụng vị trí Customer Support

Customer support at Remove The Background™

Remove The Background™ is the leading background removal service for e-tailers, bloggers, designers, photographers, and webmasters. We work around the clock to ensure you get perfect product images for your site. It takes only moments to specify your desired results, and we deliver a price quote instantly. Remove The Background™ will help you increase conversions and free up time for other projects.

Our work provide enthusiastic customers and proud employees. Employees must thrive in the culture where commitment and positive atmosphere is given high priority. We always want long-term loyal relationships with customers, employees, partners and company’s owners and continuously strive for professionalism.




Contact person: Mr. Dao Minh Khanh

Job Description

• Support customers on troubleshooting and clarification on technical issues.
• Collect claims/requests from customers, discuss with customers via email, Skype or telephone
• Coordinate with other departments in the company on customer’s claims/requests.
• Manage and follow up all claims/requests until they are solved.
• Update customer about the progress and respond to all their requirements

Job Requirement

Skill set

• Strong communications skills in English and Vietnamese, both written and spoken.
• Self-motivated, good human relation, good team player and well organised
• Good computer skills
• Open to learn new things and self- improvement
• Has experiences in working with foreign customers is a plus.

Benefit

• Working time: Monday to Friday.
• Improve English competency by working directly with foreign colleagues.
• Great working environment in central Hanoi.
• Dynamic, friendly and supportive working environment.
• Social insurances complied with Vietnamese labor law.
• Summer holidays, public holidays, company trips.

Application

• Please send us your CV with: Your latest photo, your skills and abilities, experience, expected salary and reference to email khanh@removethebackground.com